CGI Window Replacement Nationwide | Winslow Windows & Doors

CGI Window Replacement: The Palm Beach Owner’s Guide

CGI window replacement in Palm Beach typically runs $450 to $1,100 per window installed, depending on the series, size, and whether the frame needs rework. We stock CGI-compatible sashes, balances, weatherstripping, and latch hardware on our service trucks, so most replacements are completed the same day we diagnose the failure. The call usually starts the same way: a window that won’t stay up, a crank that spins without moving the sash, or a latch that no longer seals tight against the salt air. You bought CGI because it’s built for hurricane country. When a component quits, you want it matched and fixed without weeks of back-and-forth.

Call (561) 831-7863

Which CGI Models This Applies To

This page covers CGI’s impact-rated and non-impact window lines, including the Estate Collection, Sentry Series, and the older 9500 and 9600 series still found throughout Palm Beach’s older condo buildings and waterfront homes. The compatibility gotcha most homeowners run into is this: Estate Collection sashes use a different balance shoe profile than the 9500 series, and the two are not interchangeable, even when the glass dimensions measure the same. Your window’s model number is stamped on a small label inside the frame track or on the edge of the sash itself. Snap a photo of that label before you call us; it saves a second trip.

On the OEM versus aftermarket question for CGI specifically, here’s what we tell our Palm Beach customers. OEM parts carry the exact factory tolerances and the impact-rating documentation your insurance file depends on. That matters. Aftermarket balances or weatherstripping can be fine for non-impact windows, but on an impact-rated CGI window, we recommend staying OEM. That’s how the rating stays valid, and it’s what we quote unless you tell us otherwise. Winslow Windows & Doors is an independent service provider; we’re not affiliated with CGI, but we’re an authorized installer and we order directly through CGI’s distribution network.

Signs Your CGI Window Replacement Is Failing

• The window won’t stay raised, or drops hard when released. The spring balances inside the side jambs have lost tension or snapped. This is the most common CGI failure we see in Palm Beach, and it’s usually age plus constant exposure to salt-laden air.
• The crank handle turns, but the sash barely moves. The crank gear’s teeth are stripped, or the operator arm has sheared at the pivot. We see this most often on casement windows facing the ocean; the hardware takes a beating from repeated cycling in humidity.
• The latch wiggles but doesn’t press the sash tight against the weatherstripping. The locking cam is worn, or the keep on the sash has drifted out of alignment. This is the one that quietly raises energy bills because air is getting past the seal.
• You can see daylight through the side channels, or hear wind whistling even when closed. The weatherstripping has compressed or degraded beyond its useful life. Florida UV and salt are hard on rubber and vinyl seals; a seven- or eight-year-old strip can be fully shot.
• Condensation fogs the glass between the panes, not on the surface. This isn’t a hardware fix; the insulated glass unit has lost its seal. On impact windows, this is a full sash or IG replacement, not a simple weatherstripping swap.

Replacement Cost & What’s Included

Here’s the straight pricing picture for Palm Beach. A single-window hardware replacement, like a balance set or latch, usually lands between $180 and $450 installed. A full sash replacement, including glass matched to your CGI series, runs $450 to $1,100 per opening. What drives the range is your window’s series, whether it’s impact-rated, and whether the frame needs any correction after years of settling. You get a written line-item quote before we start, and the number on that quote is the number on your invoice, no change orders. Every replacement carries the 36500-Day Done Right Promise: if it’s not done right, Ed Winslow makes it right. That’s not a marketing line; that’s the deal we’ve kept since 2011.

DIY or Call Us?

What you can safely do is identify the model label and try tightening the latch keep’s screws if the window’s just loose, not broken. What you should not do is attempt to replace spring balances on a full-size CGI window. Those springs hold significant tension, and releasing them improperly can fire a metal component with enough force to seriously injure a hand or face. The same caution applies to removing an impact-rated sash; they’re heavy, and if one drops during removal, the glass can shatter and the frame can sustain damage that costs far more than a service call. By the time a Palm Beach homeowner has the right tools in hand, we could have already arrived, diagnosed it, and fixed it. Call (561) 831-7863 and I’ll walk you through what you’re seeing over the phone.

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